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1 Silke's interview
 |  | a Meeting Herr Krüger | Introductions, hospitality, personal details | Business talk |
 | b Tour of the company | Accommodation, people | Business talk |
 | c Back in the office | Talking about work conditions | Business talk |
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2 It's a date!
 |  | a Where do you live? | Getting acquainted | Social talk |
 | b Are you solo? | Describing flatmates | Social talk |
 | c See you Sunday! | Leisure interests, making a date | Social talk |
 | d How to get there | Directions | Social talk |
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3 Dinner for two
 |  | a Arriving | Organising a table | Social talk |
 | b Choosing the meal | Making choices | Social talk |
 | c Ordering the meal | Saying what you want, asking for clarification | Social talk |
 | d Becoming friends | Saying 'du' | Social talk |
 | e Enjoying the meal | Expressing pleasure, chatting | Social talk |
 | f Ordering dessert | Expressing frustration, making choices | Social talk |
 | g Paying the bill | Expressing surprise, apologising | Social talk |
 | h Leaving | Expressing thanks, saying good-bye | Social talk |
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4 Lunchtime blues
 |  | a What's wrong? | Expressing concern | Social talk |
 | b Time for a break? | Becoming argumentative | Social talk |
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5 On the phone
 |  | a Answerphone | Leaving a message | Business talk |
 | b Call back later | Obtaining information | Business talk |
 | c Getting through | Dealing with delays | Business talk |
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6 Taking orders
 |  | a Obtaining a discount | Talking about prices | Business talk |
 | b Changing an order | Talking about quantities, dates | Business talk |
 | c Arranging a lease | Discussing location, facilities | Business talk |
 | d Problem order | Talking about discrepancies | Business talk |
 | e And another thing | Defective goods | Business talk |
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7 A short trip
 |  | a Lost! | Directions. Expressing regret, appreciation | Travel talk |
 | b Hotel stopover | Checking in, expressing surprise | Travel talk |
 | c When's dinner? | Talking about facilities | Travel talk |
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8 Coffee with the boss
 |  | a Work | How's it going? | Social talk |
 | b Sport | Discussing sport interests | Social talk |
 | c State of the economy | Expressing concern | Social talk |
 | d A dinner invitation | Making arrangements | Social talk |
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9 A dinner party
 |  | a Welcome | Formalities, expressing appreciation | Social talk |
 | b It's nice here | Expressing appreciation | Social talk |
 | c A late-comer | Smalltalk | Social talk |
 | d Dinner chat | Expressing appreciation and interest | Social talk |
 | e Time to go | Leave-taking | Social talk |
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10 Quite a night!
 |  | a In the foyer | Organising tickets, refreshment. Smalltalk | Social talk |
 | b After the show | Expressing appreciation, deciding what's next | Social talk |
 | c In the bar | Organising drinks | Social talk |
 | d Talking politics | Expressing concern. Leavetaking. | Social talk |
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11 Stormy weather
 |  | a Typical January | Expressing concern | Travel talk |
 | b Postpone it! | Discussing arrangements | Travel talk |
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12 At the airport
 |  | a A slow start | Expressing surprise, frustration | Travel talk |
 | b See you on board! | Discussing the situation | Travel talk |
 | c Time for shopping | Discussing quality | Travel talk |